MANAGED SERVICES

Overview
A UX refresh task of a legacy experience within the application. This application enables a customer to view and manage their purchased servers and connections.

My Role
- To analyse the existing usability gaps for performing a thorough UX audit based on heuristics, including the key user pain point of performance of the page
- Showcase the findings and work on the UX discovery based on the audit
- Cross team engagement to align with the proposed user experience
- Ensure the E2E experience adheres with the design system guidelines